Together our voices are LOUDER !

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“We suck at dealing with trolls and abuse on the platform  and we’ve sucked at it for years,” wrote Dick Costolo, former CEO of Twitter, in a memo which was leaked to the press in 2015  “It’s no secret and the rest of the world talks about it every day.”

Although embarrassing, to many the remarks sounded like a long-overdue admission.

Online, abuse is depressingly common, and Twitter is far from the only online space where the trolls and bullies make hay. With over half of young people being bullied online and stories about relentless trolling of individuals still frequently in the news, you would be forgiven for thinking that nothing can be done to tackle the problem. Here are a few tips on tackling the trolls.

A troll is someone who persistently seeks to derail rational discourse through mindless abuse, needling, hectoring, or even threats of violence. A troll is not someone who disagrees with you, dislikes your work or disapproves of your moral choices. That's an idiot.

Don't feed the trolls. Trolling is one of those rare problems best handled by ignoring it – if you do, it usually goes away. Trolls want your attention and discomfiture; they feed on your impotent rage. No matter how difficult it might be, simply ignoring a troll could your best tactic because when they don’t get a response, they’ll most likely go away. In fact, according to the Pew Research Center, 60% of respondents opted to ignore online harassment.

If they're trying to be funny, your willingness to rise to the bait provides the punchline. If you don't, there's no joke. The secret to withholding attention is consistency: never respond. That way, the trolls can't even be sure you've read their abuse.

If possible unmask your troll. Trolls thrive on anonymity, but they're not, in my experience, too careful about guarding it. A little digging will usually turn up something that makes their bile seem beside the point. The information you uncover needn't include names, addresses or photographs – just enough to turn your rage into pity. I, for example, reply to my trolls with humour, I then post those replies online, people laugh at their ignorance, and learn not to be affraid of bullies. turning a negative into a positive.

My top tip is to tell someone, a parent, a trusted friend, a teacher, even the police if you feel threatened. 

Also remember: it's not allowed. Trolling is unwelcome on most moderated sites bullying is a violation of Facebook policy and Twitter has rules against making threats. Ignore the trolls, but don't JUST  ignore them. Click those Report buttons.